FAQs

Q: If the contacted person has the address incorrect, my own, will I have a problem with that?

No, there won't be any problem. You should contact us through the available means and indicate the reference of the letter you received, so that we can update the data in our system.

Q: You contacted the wrong person. What should I do?

If there was an error or if the account is not yours, you should contact us so we can help you and resolve the situation.

Q: What happens if you ignore our communications?

We are here to help you. You should take into account our communications, if you ignore them, you may incur in legal proceedings. We have an experienced team that understands and analyses each case and is ready to help you. Our main commitment is to present you with a set of solutions that allow a swift and friendly agreement.

Q: If necessary, who should I contact at Whitestar?

Whitestar has managers responsible for your process. They are available every day from 9:00 am to 6:00 pm. These professionals are experts in credit management and prepared to provide you with all kind of information and support, and ready to help you solve your case.

Q: How can I contact Whitestar?

You can contact us by telephone (+351 211 596 000) or by completing The Contact Form . <br>You will be contacted by a manager who will help you with your process.

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Call us today at (555) 802-1234

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If the contacted person has the address incorrect, my own, will I have a problem with that?

You contacted the wrong person. What should I do?

What happens if you ignore our communications?

If necessary, who should I contact at Whitestar?

How can I contact Whitestar?

Why did I receive a letter from Whitestar?

Get a personal consultation.

Lisbon Headquarters

Porto Office

FAQs

If the contacted person has the address incorrect, my own, will I have a problem with that?

You contacted the wrong person. What should I do?

What happens if you ignore our communications?

If necessary, who should I contact at Whitestar?

How can I contact Whitestar?

Why did I receive a letter from Whitestar?

Get a personal consultation.

Lisbon Headquarters

Porto Office

Do you need help?

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Do you need help?

We'll call you.

Welcome to Whitestar's live chat

Contact us so we can help you.

Welcome to Whitestar's live chat

Contact us so we can help you.